Where Is My Order?
You can visit My Account to find out when your order shipped. Most orders will be shipped within 24 hours. Most carriers, as well as our distribution center, are closed on Saturdays, Sundays and Holidays -- therefore, orders will not be shipped or delivered on these days.
How can I track my order?
You will be notified by e-mail when your package ships. The e-mail will include a tracking number. If you’re not sure whether or not your order has shipped, check the status of your recent orders in Order History and Tracking you can also track your order by calling us at 1-800-310-1559, 24 hours a day, 7 days a week. Tracking information may not be available until the following business day.
What shipping options are available to me at Coolfitted.com?
WHEN PAYING WITH A CREDIT CARD OR DEBIT CARD, COOLFITTED.COM WILL ONLY SHIP TO THE BILLING ADDRESS ON FILE WITH THE BANK WHICH PROVIDED YOUR CARD.
| Method USPS Priority Mail USPS Express Mail Global Express Global Express Guaranteed |
Speed 2 – 5 business days 1 – 2 business days 3 – 5 business days 1 – 2 business days |
Price Live shipping rates are calculated Live shipping rates are calculated Live shipping rates are calculated Live shipping rates are calculated |
| Note: Shipping speed is an estimate, Coolfitted.com is not responsible delayed delivers due to unforeseen weather. | ||
Does choosing Next Day Air mean my order will arrive tomorrow? (US orders only)
Sometimes. Each order is processed within 1-2 days. Selecting Next Day Air shipping will get your package to you the day after the processing is complete. All orders are subject to verification, which could delay the processing time. Please keep in mind that there is no weekend delivery for 2nd or Next Day Air. 2nd and Next Day Air orders are shipped via United Parcels Service.
What do I do if my order was delivered to the wrong address?
Contact us immediately! We will work with the carrier to correct the situation as quickly as possible.
Does Coolfitted.com ship to APO/FPO addresses?
Yes, military customers are able to shop through the US customer checkout. APO/FPO packages are shipped via US Postal Service. Standard delivery rates will apply. Please enter APO or FPO as your city and select AA, AE or AP as your state from the drop down menu. Please note: The average delivery is 15 - 30 days
To view this page in context, click here: Shipping